Privacy Policy

Last updated: March 13, 2026

1. Personal Information We Collect

This Privacy Policy describes how belotornova (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from belotornova.com (the “Site”), or otherwise use our services.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Depending on how you interact with us, we may collect the following types of personal information:

  • Contact & Shipping Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment methods (processed securely via third-party providers), order details, and transaction history.

  • Device & Usage Information: IP address, browser type, time zone, device identifiers, and information about how you interact with our Site, products, and ads.

2. How We Collect Your Personal Information

We collect personal information from:

  • Information you provide directly (e.g., during checkout or signing up for newsletters).

  • Information collected automatically through cookies, pixels, tags, log files, and similar technologies.

  • Third parties such as Shopify, payment providers, analytics providers, and advertising or measurement partners.

     

3. How We Use Your Personal Information

We use your personal information to:

  • Provide products and services to you, including fulfilling orders and arranging shipping.

  • Process payments and provide order updates.

  • Communicate with you regarding your inquiries or marketing preferences.

  • Screen orders for potential fraud or risk.

  • Improve our Site, user experience, and overall services.

  • Provide personalized marketing, advertising, and promotional communications.

  • Measure the performance of our advertising and marketing campaigns.

4. Cookies and Similar Technologies

We use cookies and similar technologies (including pixels and tags) to operate our Site, remember your preferences, and support advertising and measurement.

Depending on your location, you may be presented with a Cookie Consent Banner or privacy choices tool that allows you to manage your preferences. You can also control or disable cookies through your browser settings, though this may impact certain site functionalities.

5. Sharing Your Personal Information

We share your personal information with third parties to help us provide our services. For example:

  • Shopify: To power our online store.

  • Payment & Shipping Providers: To process transactions and deliver your orders.

  • Advertising & Analytics Partners: To help us reach new customers and measure ad effectiveness.

We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.

6. Advertising, Analytics, and Measurement 

We use third-party advertising, analytics, and measurement partners, including Google. Meta and AppLovin (Axon), to help us understand visitor interactions, measure ad performance, and deliver relevant advertising.

These partners may collect or receive information such as device identifiers, IP addresses, pages viewed, and purchase-related activity through cookies, pixels, or APIs.

Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy

Google: https://policies.google.com/privacy

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

7. Children’s Privacy

belotornova is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion. We strictly prohibit the use of our services or tracking technologies (such as the AppLovin Axon Pixel) in connection with users defined as children under applicable laws.

8. Prohibition on Sensitive Data

We do not collect or process sensitive personal information (e.g., health data, race or ethnic origin, religious beliefs, or sexual orientation). We ensure that no sensitive personal data is shared with our third-party advertising partners, including AppLovin.

9. Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using industry tools (such as the DAA or NAI opt-out portals) or managing your settings within our Site’s privacy choice tools.

10. Your Rights

Depending on where you live (e.g., European Economic Area under GDPR or California under CCPA/CPRA), you may have the right to access, correct, delete, or request a copy of your personal information, or to opt out of certain data sharing practices. To exercise these rights, please contact us via the email below.

11. Data Retention & Security

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We implement reasonable security measures to protect your data, though no method of electronic storage or transmission is 100% secure.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@belotornova.com

Address: 21-33 TAI LIN PAI RD, UNIT 406 4/F VANTA INDUSTRIAL CTR,

KWAI CHUNG, NEW TERRITORIES, HONG KONG